Return Policy

God’s Love Coffee Co. Satisfaction Guarantee

At God’s Love Coffee Co., we’re committed to providing you with a premium coffee experience, and we want you to love every sip! If you’re not completely satisfied with your purchase, please reach out within 7 days of receiving your order, and we’ll be more than happy to make it right. Whether it’s a refund, replacement, or another solution, we’re here to help.

Return Policy Details:

• Damaged or Defective Items: If your order arrives damaged or you received the wrong item, we’ll send you a replacement at no extra charge. Please notify us immediately so we can resolve the issue quickly.

• First-Time Purchase Guarantee: For first-time customers, we offer a one-time refund or replacement on any coffee blend you didn’t enjoy, up to 12 oz. If you’re not satisfied with your first experience, we’ll do our best to make it right.

• Limitations: As coffee is a perishable product, we are unable to accept returns on opened items (except in cases of defects). If you are subscribed to our coffee subscription service, be sure to cancel before the next shipment to avoid further charges.

• Proof of Purchase: To process returns or exchanges, please provide proof of purchase (e.g., order confirmation or receipt). This helps us verify the purchase and offer faster service.

• Non-Coffee Items: Returns are not accepted for non-coffee items (e.g., merchandise, equipment, etc.), except in the case of defects.

• Contact Us within 7 Days: To ensure we can address any issues with your order, please contact us within 7 days of receiving your package. We want to make sure you’re satisfied, and reaching out within this window helps us provide the best service possible.

Our priority is to ensure your satisfaction, and we are dedicated to providing the best customer service experience. If you have any concerns, don’t hesitate to contact us directly, and our team will gladly assist you in resolving the issue to your satisfaction. We value your business and are here to help!